Deliverables and Accountabilities
The Project Manager is a key part of the fulfillment of the promises we make to our customers. The company’s brand and customer experience rely on the proper execution of the responsibilities of this role. The areas of accountability are as follows:
Approximately 40 hours produced on budget and on schedule per week.
Aid in the maintenance of an average 9/10 quality score through assisting with the customer’s experience and ensuring they are exceptionally satisfied.
Daily updates to all required administrative tracking systems.
Deliverable 1 – Delivering projects on budget and on schedule:
Attend daily meetings with the Lead Hand to gain full communication amongst the team the understanding of projects and their daily and weekly goals.
Bi-weekly goals (potentially Mondays) are to be determined by the Project Manager. These goals are to be communicated and delegated at the Project Managers’ discretion amongst the teams.
A bi-weekly review of the above goals is also to be completed. Review of successes and areas of improvement is mandatory to eliminate errors in future management.
Prepare and maintain a master construction schedule for the projects being managed. This schedule is to be communicated to all team members as needed.
Help to ensure tools and materials are prepared in advance to enable projects to be produced in the most efficient manner possible.
Follow up and troubleshoot any existing issues related to each project. Team conflict, client concerns, supplier, or vendor discrepancies. Work should be double-checked and reviewed for deficiencies.
Prepare and track all change orders related to each project. Approval, communication, and organization of each change order are the responsibility of the Project Manager.
Manage and maintain client budgets on a bi-weekly basis. Ensure to include estimated project costs, actual project costs and new totals if change orders are added. Budgets will be updated bi-weekly and sent to Admin staff to be passed along to clients during bi-weekly invoicing.
Ensure all necessary materials and tool rentals are requested daily to prevent delays to the production schedule.
Maintain regular contact with the appropriate staff members to ensure that all project progress is on track.
Bi-weekly subcontractor invoices are to be reviewed and approved for office staff to invoice by end of day Tuesdays. Should there be any invoicing discrepancies, the Project Manager will rectify these in a timely manner to be included on the following invoice.
Deliverable 2 – Customer Service:
Respond to and rectify all customer questions related to changes to project timelines, work scope, design, and/or Change Orders to the Project Manager.
Set client expectations to be available on a set bi-weekly schedule for project updates and to address any concerns and/or changes.
Communicate with all customers and subcontractors in a professional and polite manner.
Deliverable 3 – Administrative Responsibilities:
Maintain and update accurate data in our time tracking app.
Accurately complete all expense forms – travel mileage and job related (if applicable). Submissions are due weekly to the office administrator.
Report directly to the Owner.
Attend daily on time with prep completed.
Maintain and update accurate data for all previously listed administrative responsibilities as per individual submission deadlines.
Requirements and Skills
Proven working experience in project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Strong working knowledge of Microsoft Office
Project management qualification (PMP) or equivalent
Knowledge of BC building code
Willing to work on large renovations, new builds and additions
Valid BC Class 5 Drivers License with vehicle
Available Monday to Friday from 8 to 4
Experience with CoConstruct or similar software
Work under pressure and timelines
Employee Health Benefits Package
Staff Functions and Team Building Events
Opportunities to further education and job training by contributing to the interests of our employees.
If you possess these skills and experience level, please send your resume, current references, and contact information along with a brief letter of introduction outlining how you meet the prerequisites listed above, your employment expectations, goals, & availability.